Your Roku TV won’t turn on? Don’t panic. While it can be frustrating, there are a few steps you can take to troubleshoot and hopefully get your TV up and running again. In this article, we’ll go over the common causes of a Roku TV not turning on, troubleshooting steps, how to reset a Roku TV, and how to contact Roku customer support. So let’s get started!
Introduction to Roku TV
Roku TVs are a great way to access streaming services like Netflix, Hulu, and more. They come in all shapes and sizes, from full-fledged smart TVs to smaller streaming sticks. No matter which type of Roku TV you have, it’s essential to know what to do if it won’t turn on.
Common Causes of Roku TV Not Turning On
There are a few common causes of a Roku TV not turning on. These include a power outage, a problem with the remote, a problem with the power source or cables, or a problem with the networking settings. Let’s take a closer look at each of these.
Troubleshooting Steps for Roku TVs Not Turning On
If you are having trouble turning on your TCL Roku TV, there are a few different things you can try to troubleshoot and figure out the cause of the Roku TV getting corrupted. Make sure to check the age of your TV, as older models may need additional steps to get them to turn on.
How to Check the Remote
If you have a TCL Roku TV that is a few years old and it won’t turn on, the simplest issue to check for is whether the remote has adequate power. A remote with a depleted battery will prevent you from doing so. Look for the little LED indicator on the remote and check whether it activates when pushing a button. If it doesn’t, remove the batteries from your remote and replace them with fresh ones. Then, try to turn your TV on. If the remote still doesn’t turn your TV on, even with new batteries, it is the time to troubleshoot the TV remote.
How to Reset a Roku TV
If your Roku TV still won’t turn on, you may need to reset it. To do this, press and hold the reset button on the back of the TV for 10 seconds. This method will reset the TV to its factory settings. Note that you may need to reconnect to your WiFi network after resetting the TV.
How to Check the Power Source and Cables
The first step in troubleshooting a Roku TV not turning on is to check the power source and cables. Ensure the power cord is plugged into a working outlet and the cables are securely connected to the TV. If the power source and cables are all in order, you can move on to the next steps.
Related Article: “Solving your Roku overheating issue” article shows how to cool down the device by removing it from power source.
How to clear the cache on Roku tv
If your Roku TV is stuck in standby mode and blinking a red light, it could be due to a software glitch or corrupt cache files. Clearing the cache files is a prevalent way to solve Roku TV not turning on and has been known to restore the TV’s functionality. Here are the steps to clear the cache in your Roku TV
- Tap the home button on the TV remote five times
- Click the up arrow button only once
- Twice, click the rewind button
- At last, Click the fast-forward button two times.
Ensure that your TV turns on without a black screen; repeat the above process three times.
Check the TV’s power switch
If your TV still won’t turn on, you should check the power switch on the back of the TV. Make sure the switch is in the on position. If the switch is in the off position, switch it to the on position and see if that helps.
Check the TV settings
If the power source, cables, remote, and power switch are all in order, you may need to check the TV settings. Make sure the TV is set to the correct input. You can also try resetting the TV settings to see if that helps.
Update the software
If the power source, cables, remote, power switch, and TV settings are all in order, you may need to update the software. You can check for software updates on the home screen. If an update is available, install it to see if that helps.
How to Perform a Factory Reset
If all else fails, you may need to perform a factory reset. To do this, press and hold the reset button on the back of the TV for 10 seconds. It will reset the TV to its factory settings. Note that you may need to reconnect to your WiFi network after resetting the TV.
Roku TV Won’t Turn On: Contact Customer Support
Do you need help with your Roku TV? Don’t worry – Roku customer support is here to help. You can get your TV back up and running with their assistance.
Roku customer support is available to assist you in three different ways. You can contact them via email, phone, or live chat. No matter which method you choose, the knowledgeable customer service team can assist you with all your TV needs.
When you contact Roku customer support, they can help you troubleshoot Roku TV That Won’t Turn On you may be having with your device. They can also provide helpful tips and advice to ensure your device remains in optimal working order. If you need a replacement device, they can also help you with that.
Don’t hesitate to contact Roku customer support if you need help with your Roku TV. With their help, you can return your device to its original state. So don’t wait – get in touch with the knowledgeable customer service team today and get the assistance you need.
Conclusion
This article helped you figure out what to do when your Roku TV won’t turn on. If your TV is still not turning on after following the steps outlined above, you can reach out to Roku customer support for help. They can help you troubleshoot your issue and, if necessary, replace your device.
If you have any questions or comments, feel free to leave them in the comments below. We’d love to hear from you!
